1. About this policy
This policy explains how Mythria Studios, LLC (“we” or “us”) collects, uses and shares personal information when you use Mythria: the game, the launcher, mythria.online, our emails and the shop (the “Services”). It’s part of our Terms of Service.
2. What we collect
What you give us
- Alpha email list: your first and last name, email address, your consent to receive alpha invitations and game news and when you gave it, and labels from the link that brought you to the form (for example “instagram”).
- Account: your email address and password. Your password is turned into a one-way code on your device before it’s sent to us, and we store only a salted hash of that code, never the password itself.
- Date of birth: we ask for it when you create an account, to check that you’re old enough. We don’t store the date. We keep only the month and year you turn 18, and that you passed the check.
- Characters and play: the names you choose for characters, guilds and more, your characters’ appearance, class and progress, and your friends, ignore and guild lists.
- Messages: chat messages pass through our game servers so other players can see them, and are deleted from those servers about five minutes after they’re sent. In-game letters and your reports to us, for example about another player, are kept as long as the game or our moderation needs them.
- Purchases: what you bought and when, your Mythria Points balance and your receipts. Payments are handled by our payment provider. We receive confirmation of the payment, the amount and limited details such as your country and a payment reference, but not your full card number.
- Support and feedback: what you send us when you email us or report a problem.
What’s collected automatically
- Gameplay: what happens in the game, such as your character’s position, actions, combat, items, gold, trades and quests, which our game servers need to run the world.
- Connections: when you connect, our hosting providers receive your IP address and technical details such as your app version, and the game gives your connection a sign-in token. A computer you choose to trust is remembered for 30 days, so you aren’t asked for a code every time.
- On your device: the game and launcher store your settings, a cache of the game world, your sign-in token, your selected character and, if you choose “Remember me”, your email address. Your account settings are also saved with your account so they follow you.
- Website measurement: when it’s switched on, Vercel Web Analytics and Speed Insights record page views, performance and alpha-interest actions without advertising cookies. We leave email addresses, query strings and URL fragments out of these events, and we honor Do Not Track and Global Privacy Control signals.
- Cookies: mythria.online uses no advertising cookies or tracking pixels. Redeeming an alpha code sets a necessary, secure cookie that lets you download the game and expires after 10 minutes.
3. How we use it
- To run the Services: create and secure your account, send sign-in codes, run the game world, deliver purchases and keep your progress.
- To keep Mythria safe and fair: check ages, prevent fraud, cheating and abuse, review reports, and enforce our Terms and Code of Conduct.
- To talk to you: service emails such as sign-in codes, receipts and important notices, and, if you’ve agreed, alpha invitations and game news. Every marketing email lets you unsubscribe.
- To improve the game: understand how features are used, fix bugs and balance the game, mostly with combined information that doesn’t identify you.
- To meet legal obligations, such as tax and accounting rules, and lawful requests.
We don’t use your information for targeted advertising, and we don’t sell it.
5. Your choices and rights
- Email: unsubscribe from marketing with the link in any marketing email. We’ll still send service emails, such as sign-in codes and receipts.
- Access, correction, a copy or deletion: email support@mythria.online from your account’s email address to ask what we hold about you, correct it, get a copy, or delete your account and its personal information. We may need to confirm it’s you, and we may keep some information where the law requires or allows it, such as purchase records for tax.
- Privacy signals: our website honors Global Privacy Control and Do Not Track.
- Depending on where you live, you may have more rights, such as appealing a decision we make about your request. We answer requests from everyone, wherever they live, and we won’t treat you differently for using your rights.
6. Children
Mythria isn’t directed to children under 13, and we don’t knowingly collect personal information from them. We ask for a date of birth before an account can be created, and we don’t create accounts for anyone under 13.
If we learn that we’ve collected personal information from a child under 13 without a parent’s verifiable consent, we’ll delete it. If you’re a parent or guardian and think your child under 13 has given us personal information, contact us at support@mythria.online and we’ll delete it.
Players aged 13 to 17 need a parent’s or guardian’s permission to use the Services and to make purchases.
7. How long we keep it
- Account and game data: while your account is open. When you ask us to delete your account, we delete or anonymize its personal information within 30 days, except what we must keep.
- Chat messages: about five minutes on our game servers.
- Alpha email list: until you unsubscribe or ask us to delete it, or until we no longer need it for the alpha and the game’s launch.
- Purchase records: as long as tax and accounting laws require, usually up to seven years.
- Our providers may keep backups and logs for limited periods under their own practices.
8. Security
We protect your information with measures such as encrypted connections to our website and game servers, hashed passwords, emailed sign-in codes on computers you haven’t trusted, and multi-factor sign-in for staff tools. No system is perfectly secure, so please use a strong password that you don’t use anywhere else, and tell us right away if you think your account has been compromised.
9. Where we process information
We’re based in the United States, and our providers store and process information in the United States and other countries. If you use the Services from outside the U.S., your information is transferred to and processed in the U.S.
10. Changes to this policy
We’ll post any changes here and update the date at the top. If a change is significant, we’ll tell you by email, in the launcher or in the game before it takes effect.
11. Contact us
Mythria Studios, LLC
support@mythria.online